Meet & Greet at the Airport • Our professional greeter will welcome you inside the arrivals hall with a name sign (e.g., “John Smith / Carga Tour”). • Luggage assistance is provided, and you’ll be escorted directly to your driver. 24/7 Availability & Support • We operate around the clock — perfect for early mornings, late arrivals, or red-eye flights. • Our multilingual customer service is available 24/7 via WhatsApp. Comfort Without Hidden Fees • Complimentary bottled water • Child seat available upon request (must be requested in advance) • Wi-Fi is not available • No hidden fees — what you book is what you pay
Flight Tracking and Vehicle Assignment • We begin live tracking of the passenger’s flight using the provided flight number. • The vehicle timing is adjusted in case of delays or early arrivals. • Based on the reservation, a suitable vehicle (e.g. VIP Mercedes Vito, sedan, minibus) is scheduled. Airport Meet & Greet (Istanbul Airport or Sabiha Gokcen Airport) • After passport control and baggage claim, the traveler is greeted at the arrivals hall. • Our airport representative will be waiting with a signboard displaying the traveler’s name (e.g. “John Smith / Carga Tour”). • Assistance with luggage is provided if needed. Transfer Departure • The traveler is escorted to the designated VIP vehicle. • The car is clean, air-conditioned, and comfortable. Our driver is professional, courteous, and knowledgeable. • Luggage is carefully loaded into the vehicle. • The journey begins toward the hotel, address, or port specified in the booking. On-the-Road Services • Air-conditioning is available throughout the ride. • Free bottled water and Wi-Fi may be provided (depending on the service tier). • The driver chooses the fastest and most convenient route depending on traffic conditions. Arrival and Drop-Off • Upon arrival, the traveler is dropped off directly at their hotel or desired location. • Luggage is unloaded, and any final needs are addressed. • The transfer is marked as completed in our system and a follow-up may be sent for customer feedback. Emergency Support Line • Throughout the entire process, our 24/7 support line is available. • In case of flight delays, communication issues, or urgent needs, we respond quickly and efficiently.
يؤكد المشغّل نقطة اللقاء الدقيقة في قسيمتك.
تعرض الخريطة إسطنبول.فتح خريطة أكبر
For a full refund, cancel at least 24 hours before the scheduled departure time.
| إذا ألغيت | الاسترداد |
|---|---|
| قبل 1 يومًا على الأقل | 100% |
| قبل 0 إلى 1 يوم | 0% |
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