9/11 Ground Zero & Memorial Tour with Optional 9/11 Museum

Highlights

Itinerary

1. 1

   Roosevelt Island

   Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.

   15 minutes•Admission free•See on map

2. 2

   Roosevelt Island

   Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.

   1h 15m•Admission free•See on map

3. 3

   National September 11 Memorial & Museum

   Enhance your experience by visiting the 9/11 Museum. We offer two upgrade options: either a skip-the-line ticket for a self-guided visit or a one-hour VIP guided tour through the collections of media, memorabilia, and more.

   1 hour•Admission included•See on map

Meeting point

We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.

The map shows New York. The exact meeting point is the address above.Open larger map

Pickup

• Everyone meets at the start point

Know before you go

• Wheelchair accessible
• Infants and small children can ride in a pram or stroller
• Service animals allowed
• Public transportation options are available nearby
• Transportation options are wheelchair accessible
• All areas and surfaces are wheelchair accessible
• Suitable for all physical fitness levels
• A moderate amount of walking is involved. Please wear comfortable shoes
• Please dress appropriately and bring layers in case of cold weather
• 9/11 Museum admission is NOT included unless option is selected at time of booking
• Children 3 and under free with paid adult ticket
• We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
• Mobile or paper ticket accepted
• One per booking
• • If you bought the Museum ticket option, your physical tickets will be given to you at check in at the start of the tour. • The tour concierge will be there 15 minutes before your tour starts wearing an orange hat and holding an orange sign. • NO REFUNDS WILL BE ISSUED IF YOU MISS YOUR TOUR • For those guests with Museum entrance, you will go through a airport style security check, so please be advised that some items are not allowed

Cancellation and refunds

For a full refund, cancel at least 24 hours before the scheduled departure time.