Meet & Greet at the Airport • Our professional greeter will welcome you inside the arrivals hall with a name sign (e.g., “John Smith / Carga Tour”). • Luggage assistance is provided, and you’ll be escorted directly to your driver. 24/7 Availability & Support • We operate around the clock — perfect for early mornings, late arrivals, or red-eye flights. • Our multilingual customer service is available 24/7 via WhatsApp. Comfort Without Hidden Fees • Complimentary bottled water • Child seat available upon request (must be requested in advance) • Wi-Fi is not available • No hidden fees — what you book is what you pay
Flight Tracking and Vehicle Assignment • We begin live tracking of the passenger’s flight using the provided flight number. • The vehicle timing is adjusted in case of delays or early arrivals. • Based on the reservation, a suitable vehicle (e.g. VIP Mercedes Vito, sedan, minibus) is scheduled. Airport Meet & Greet (Istanbul Airport or Sabiha Gokcen Airport) • After passport control and baggage claim, the traveler is greeted at the arrivals hall. • Our airport representative will be waiting with a signboard displaying the traveler’s name (e.g. “John Smith / Carga Tour”). • Assistance with luggage is provided if needed. Transfer Departure • The traveler is escorted to the designated VIP vehicle. • The car is clean, air-conditioned, and comfortable. Our driver is professional, courteous, and knowledgeable. • Luggage is carefully loaded into the vehicle. • The journey begins toward the hotel, address, or port specified in the booking. On-the-Road Services • Air-conditioning is available throughout the ride. • Free bottled water and Wi-Fi may be provided (depending on the service tier). • The driver chooses the fastest and most convenient route depending on traffic conditions. Arrival and Drop-Off • Upon arrival, the traveler is dropped off directly at their hotel or desired location. • Luggage is unloaded, and any final needs are addressed. • The transfer is marked as completed in our system and a follow-up may be sent for customer feedback. Emergency Support Line • Throughout the entire process, our 24/7 support line is available. • In case of flight delays, communication issues, or urgent needs, we respond quickly and efficiently.
L'operatore conferma il punto d'incontro esatto sul tuo voucher.
La mappa mostra Istanbul.Apri mappa più grande
For a full refund, cancel at least 24 hours before the scheduled departure time.
| Se annulli | Rimborso |
|---|---|
| Almeno 1 giorni prima | 100 % |
| Tra 0 e 1 giorni prima | 0 % |
Valutazioni da Viator 3.7 (3)
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